1. What Pizan does
Pizan (pizan.app), published by KOWEEK GLOBAL (see the legal notice), helps you gather photos and memories, tell them in writing or out loud, lay them out and, if you wish, turn them into a book to read online or in print. Some features use artificial intelligence (see section 6).
2. Accepting these terms
By creating an account or joining an album, you accept these terms. Purchases (subscriptions, packs, printed books) are also governed by the terms of sale, and your personal data by the privacy policy.
3. Your account
- You must be 15 or older to create an account, and you confirm it when you sign up. For anything based on your consent, a parent or guardian must also agree if you are under the age your country sets for it (16 in Ireland, for example). Younger children can take part in a relative's album without an account of their own, through the link that relative sends, with a parent's agreement (see Privacy, "Children").
- Give accurate information (first name, email) and keep your sign-in methods to yourself: password, codes sent by email, personal link. A personal link opens your account: do not share it.
- If you think someone is using your access, use "Sign out other devices" in "My account" and let us know.
4. Albums, circle and sharing
Whoever creates an album is its administrator: they invite people, accept requests to join, set permissions (view, contribute, print) and can remove a member. Every page is private when created; its author decides whether to share it with chosen people, with the whole circle, or to make a book readable online (private, by link or public). What you add to someone else's page (comment, addition, correction) is visible to its author, who decides whether to include it in their story.
5. Your content
- It stays yours. You keep all rights to your photos, writing, recordings and drawings.
- So that the service can work, you grant KOWEEK GLOBAL a worldwide, free licence, for as long as your content is on Pizan, to store, reproduce and adapt it (straighten a photo, lay out a page, resize), to pass it to the providers who carry out the feature you ask for, to show it to the people you have chosen and, when you order one, to print it. Nothing else: no advertising, no resale, no training of artificial intelligence models.
- Only upload content you have the right to use. For photos in which people can be recognised, respect their image rights: living people must agree to appear in a book that is shared, read online or sold.
- You can remove content or ask us to delete your account at any time. A book that has already been printed cannot be "erased" from the hands of those who received it.
6. Artificial intelligence
Pizan can read your photos to ask you questions, write or rewrite a story from your answers, transcribe a document, suggest ideas, retouch a photo when you ask, or create a cover image. These suggestions may contain mistakes or wording that doesn't sound like you: read them, correct them, and you can always go back to your own words. Pizan never presents as true a fact that did not come from you or from a cited source; if you spot one, tell us. AI-generated images are labelled as such.
7. What is not allowed
You may not publish illegal content on Pizan: invasion of privacy or image rights, copyright infringement, hate, harassment, violence, pornography, or any sexual content involving minors; impersonate anyone; try to access an album you were not invited to, get around the service's limits or disrupt it; or use Pizan to send unsolicited messages.
8. Reports and moderation
Anyone can report content to hello@pizan.app (page address, content concerned, reason). We review every report diligently; we may remove content or suspend access, and we explain why to the person concerned, who can contest the decision by writing to us.
9. Outside sources
At your request, some pages can include public material: facts from archives, free images from Wikimedia Commons or Europeana, World Bank data, product information from Open Food Facts. Each item keeps its licence, and credits are printed in the book. Record sleeves, film posters and recent newspaper front pages are not offered, for rights reasons.
10. The service
We do our best to keep Pizan available and your content safe, but the service may be interrupted for maintenance or because of an outage. Features marked "beta" may change. Pizan may evolve; if a change removes a paid feature you use, the terms of sale apply.
11. Liability
KOWEEK GLOBAL is liable for direct damage caused by its own failure. It is not liable for content published by users, or for use of Pizan contrary to these terms. Nothing in these terms limits the rights the law gives you as a consumer.
12. Suspension and closing
You can leave Pizan at any time: Account, then Delete my account, in the app, or the Delete my account page (or by writing to hello@pizan.app). Your account and content are erased 30 days after the request (see privacy). In the event of a serious breach of these terms, we may suspend or close an account, after warning you unless it is urgent.
13. Changes
If we change these terms significantly, we will email you at least 30 days in advance. You can then leave the service.
14. Governing law
These terms are governed by French law. If you are a consumer living in another country, you keep the protection of the mandatory rules of your country. If we disagree, write to us first: we always look for an amicable solution.
